Houseoftime.com confirms all watches to be brand new, genuine and free of defects. Every watch description states the warranty period and if the watch warranty is covered by Bellagio Time Ltd or the manufacturer. Bellagio Time and Houseoftime.com is the only authorized dealer of the brands Bellagio, Paccioni, Cadoni & Delanicci. We will not accept returned watches which have been purchased through any other source.
Bellagio Time offers a two year warranty from the date of purchase - unless stated otherwise. The warranty covers malfunctions due to manufacturing or material defects, battery replacement and water resistance under regular use within the manufacturer’s specifications.
The warranty does not cover damages such as scratches, finish, crystals or glass, leather or fabric straps, damage due to excessive wear and tear, damage resulting from wear under conditions exceeding the watch manufacturer's water resistance limitations and damage due to physical and/or accidental abuse. Neither our own warranty nor the manufacturer’s own warranty covers these items.
All warranty repairs must be handled directly through Bellagio Time (0870 747 9770) Watches opened or repaired by any other source will void all warranties. Bellagio Time will cover all parts and labour or replace the watch at our own discretion within the warranty period.
All warranty returns must have a Warranty Return Authorization No. (WRAN). Please call 0870 747 9770 prior to return for WRAN. This number must be displayed on the outside of the box. A watch returned without authorization will be refused. See Return Policy for full details.
Postage and insurance costs for warranty returns to Bellagio Time must be covered by the customer. Returns must be sent via a traceable and insured, reliable method. Return postage must be pre-paid and fully insured for the amount you expect to claim – In case of loss or damages, you the customer are liable.
Repair Return Address for all watches purchased via houseoftime.com : Bellagio Time PO Box 281 Cheshire CW4 8WR
When the manufacturer’s warranty is included with the watch box, warranty service shall be handled directly between the customer and Bellagio Time. We are always keen to look after our customers so feel free to contact us with any issues or questions you may have.